Permissions
The Permissions page shows what access has been granted in your workspace. Use it to review and revoke permissions across sessions, channels, and specialists.
You will find this page under Permissions in the Settings sidebar.

Active Sessions
This section lists your currently active sessions. Each entry shows session details so you can see where you are logged in. If you spot a session you do not recognize, revoke it to sign out of that device.
Channel Permissions
Shows channels that have specific permission overrides. Each entry displays the channel name and its current permission level.
If a channel has permissions that are too broad, click the revoke action to remove the override. The channel reverts to the workspace default permissions.
Specialist Permissions
Lists permissions granted to individual specialists. Each entry shows the specialist name and what access it has.
You can revoke specialist permissions individually. This is useful when you want to tighten what a specialist can do without removing it from the workspace entirely.
Revoking Access
All three sections follow the same pattern. Each item has a revoke action that removes access immediately. There is no undo, so double-check before revoking.
Revoking a permission takes effect immediately and cannot be undone. Make sure you intend to remove access before clicking revoke.
Related
- Settings overview for a summary of all settings pages.
- Chat to learn about channels and conversations.
- Specialists to learn about specialist access and roles.