Sending Messages

The message input bar at the bottom of every conversation handles text, file attachments, voice notes, and mentions.

Text Input

The input area is a multi-line text field with placeholder text that reads "Send a message or invite people to a chat with @ to mention a specialist". Just start typing and the field expands as needed.

Message input bar showing the text field with placeholder text, attachment button, and audience selector

Drafts are saved automatically for each conversation. If you switch channels and come back, your unsent text is still there. Use the up and down arrow keys to scroll through your recent command history.

Attachments

Click the + button to the left of the input field to open the attachment menu, or drag and drop files directly into the conversation.

Accepted file types include images, PDFs, plain text, and Word documents (.doc and .docx). You can attach up to 10 files at a time, with a maximum size of 50 MB per file. Thumbnails appear inline before you send so you can confirm the right files are attached.

Voice Input

Click the microphone button to record a voice note. The app transcribes your speech into text using the language configured in your settings. This is useful for quick messages when typing is not convenient.

@Mentions

Type @ in the input field to open the mention picker. From here you can mention:

  • People. Tag a person in the workspace to get their attention.
  • Specialists. Mention an AI specialist to have it respond in the conversation. See Working with Specialists for details.
  • Files and folders. Reference items from the virtual file system so the conversation has context about specific resources.

Reactions

Hover over any message to see the reaction bar. Six quick reactions are available: thumbs up, heart, fire, clap, laughing face, and surprised face.

Click a reaction to add it. Click the same reaction again to remove it. Reactions are visible to everyone in the conversation and each reaction shows a count of how many people have used it.

Translation

When a message is written in a language other than your own, a translate button appears. Click it to see the message in your language. Over 15 languages are supported. Translations are cached so repeated requests load instantly. A "Show Original" link lets you switch back to the original text.

Read Receipts

Every message shows delivery status in the lower right corner. The four states are:

  1. Sending. The message is on its way to the server.
  2. Sent. The server received it.
  3. Delivered. The recipient's device received it.
  4. Read. The recipient opened the conversation and saw the message.

When multiple people have read a message, up to three reader avatars appear. If more than three people have read it, a count badge shows the overflow.

Message Actions

Hover over a message to see the action toolbar. Available actions include:

  • Copy. Copy the message text to your clipboard.
  • Reply. Start a thread in response to the message.
  • Delete. Remove the message. You can only delete messages you sent yourself.

AI Feedback

When a specialist sends a response, thumbs up and thumbs down buttons appear on the message. Use these to give feedback on the quality of the response.

Composer Mode

The input bar has an audience selector that controls whether your message triggers a specialist response.

  • Everyone (default). Your message goes to the channel and specialists respond if mentioned or matched by keyword.
  • Humans Only. Your message reaches human participants only. Specialists do not respond unless you explicitly mention one with @. A ribbon appears above the input to remind you that you are in human-only mode.

Toggle between modes by clicking the audience pill next to the input, or press Cmd+. (macOS) or Ctrl+. (Windows/Linux) while focused in the text field.

What to Explore Next

  • Threads. Learn how to use side conversations for focused discussions.
  • Working with Specialists. Understand how specialist responses appear and how to interact with them.